Service Center

This page provides information about the Service Center. Here, you can find up-to-date information provided by our team, see who is responsible for your concerns in the Service Center and find our opening hours and a location plan.

Current information – what can I manage online or by mail?

Collecting information leaflets
You can access information material online and download them or have them delivered by mail (in German).

Student record sheet, confirmation of enrolment, transcript of records and/or confirmation of exams passed
You can access all these documents (containing an official signature) conveniently via u:space.

Official notices of admission (Zulassungsbescheide)
You receive your official notice of admission (Zulassungsbescheid) containing an official signature in digital form.

Other confirmations
Scans of other confirmations (such as for the waff) can be sent to your u:net e-mail address.

Submitting your master’s thesis
You can send the hardbound copy of your master’s thesis (including the confirmation of the upload) to the following address:

Universität Wien
Postgraduate Center
Campus der Universität Wien
Spitalgasse 2, Hof 1                                                      
Eingang 1.14.1
1090 Wien


Your enquiries – your contacts

The Service Center team is available to answer your questions during the office hours specified below. They are happy to provide advice via telephone or e-mail, as well as in person upon prior appointment. The Service Center has the following responsibilities:

  • General advice on continuing education (master's) program and certificate program offers by the Postgraduate Center
  • Admission of participants
  • Issuing and sending graduation documents

If you are unable to find the adequate contact for your enquiry, you are kindly invited to use our contact form via the following link

Stefan Hochedlinger, BA MA

Stefan Hochedlinger

If you have questions about the core tasks of the Service Center (admission, administration of exams, graduation), feedback on our service, suggestions for improvements and general enquiries, please contact Stefan Hochedlinger at stefan.hochedlinger@univie.ac.at  or via telephone at +43-1-4277-10844.

Dilan Akyol, BA

Dilan Akyol, BA

If you have questions about admission, the notice of admission, the u:account and registration for prospective students, visa and previous education, the student record sheet, the confirmation of enrolment and the confirmation of periods of study, please contact Dilan Akyol at zulassung.pgc@univie.ac.at or via telephone at +43-1-4277-10804.  

Jasmin Vavera, BA BA MA

Jasmin Vavera

If you have questions about admission, the notice of admission, the u:account and registration for prospective students, visa and previous education, the student record sheet, the confirmation of enrolment and the confirmation of periods of study, please contact Jasmin Vavera at zulassung.pgc@univie.ac.at or via telephone at 10808. 

Mag. Verena Schäffer

Verena Schäffer

If you have questions about the master’s thesis, HOPLA, degree certificates, notices of degree award, title of the academic degree, decorative certificates, certificates as well as diploma supplements, please contact Verena Schäffer at abschluss.pgc@univie.ac.at or via telephone at +43-1-4277-10801.


Opening hours and campus map

Hours open to the public:

You can reach us in person and via telephone at (+43)01-4277-10800 during the following times:

Monday: 09 am - 02 pm
Tuesday: 09 am - 02 pm
Wednesday: 09 am - 02 pm
Thursday: 09 am - 02 pm


You can reach us by e-mail at:

 Service Center – campus map